- There are several ways to order:
- 1. Order by phone at (513) 681-9357. If
we are not available leave a message and we will return your
- 2. Order by fax at (513) 681-9357.
3. Order by email. Just click on the "Contact us" and
we'll get the message.
4. Order through the mail @ 1755 Hanfield Street, Cincinnati,
- We ship UPS ground, so please include
a street address. UPS does not deliver to a
All orders must be prepaid prior to shipment. We accept Master
Card and Visa. We
do not charge the card until we ship the order. We also accept
personal checks and money orders. Check with us so we can include
shipping and handling charges.
- There is an additional charge for COD
orders. We can ship 1st or 2nd day delivery
for an additional charge.
We require a deposit on any personalized
items or custom dyed feather trees.
Special orders are not returnable.
All of our items are handmade in Cincinnati,
Ohio so please order early to insure
delivery by Christmas.
We do guarantee our products. If for any
reason you are less than pleased with any item, we will gladly
refund your money or exchange the item. Returns must be authorized
by our company and sent back to us in original condition within
30 days of receipt. Shipping and handling charges are not refundable.